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Numi FAQ

<p><span id="isPasted" style="color: rgb(60, 60, 59); font-family: &quot;GT Walsheim Regular&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.4px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">You can apply one discount code per transaction. Please choose and input the code that you prefer, to receive your desired discount.</span></p>

You can apply one discount code per transaction. Please choose and input the code that you prefer, to receive your desired discount.

I tried to input two discount codes at the same time, why didn't they both work?

General Inquiries

Discount Codes

How do I find my size?

How should an undershirt fit?

Sizing

Do your products contain PFAS?

Wash & Dry Instructions

How to handle wrinkles on silks

How to handle tough stains

Care Instructions

What is your Sustainable Silk™ made of?

What makes your Sustainable Silk™ stain-resistant?

Sustainable Silk™

How does the sweat-absorbing underarm pad work?

What are Essential Undershirts made of?

How is contemporary cotton different from normal cotton?

Can I wear my undershirt on its own?

What makes Numi undershirts sweat-proof?

What is a sweat-proof undershirt?

How do I wear an undershirt?

What is TENCEL™?

Essential Undershirts

Product & Fabric Info

How do I know if my order has been placed?

Where do I find my order number?

Where do I find my tracking number?

Why haven't I received a shipping confirmation email?

Can I cancel my order?

My order confirmation shows a different price than I saw in my cart and at checkout

Why can't I find your emails?

What is a Foreign Transaction Fee?

About My Order

How much is shipping?

How long does shipping take?

Can I edit my shipping address?

My package says delivered, but I haven't received it

Which countries does Numi ship to?

Shipping

Are returns free?

Can I return or exchange items I bought on sale?

How do I start a return or exchange?

Where can I drop off my return?

I think I have a defective item

Returns & Exchanges

About Sezzle

Methods of Payment

Payment Methods

How do I check my Numi Store Credit balance?

Can I return or exchange a gift card?

Can I use a discount code or reward points towards my gift card?

Gift Cards & Store Credit

Where can I use my discount code?

I am trying to get the undershirt bundle discount while also using a discount code, but it’s not working.

I tried to input two discount codes at the same time, why didn't they both work?Updated 3 years ago