How do I know if my order has been placed?
To know your order has been successfully placed, please check your inbox for an email confirmation.
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About My Order
Where do I find my order number?
To find your order number, search the email you used to make the purchase for an order confirmation from Numi. This email will contain your order number.
Where do I find my tracking number?
Once your order has been shipped, you will receive a shipping email confirmation listing the tracking number and carrier for your package.
Why haven't I received a shipping confirmation email?
If it's been a few days since placing your order and you have yet to receive a shipping confirmation email, it is likely because the item you placed is a pre-order. To ensure our customers can get their desired items, for pieces sold out but soon to
Can I cancel my order?
Unfortunately, once an order has been processed we are unable to make any changes.
My order confirmation shows a different price than I saw in my cart and at checkout
Please note, the price shown in your cart and at checkout is that of your native currency. Your Shopify order confirmation, however, will be shown in USD. Native currency may differ based on conversion rates and location, but rest assured you were bi
Why can't I find your emails?
Tip: these messages can sometimes get bounced into customers' spam folders, so be sure to check there as well.
What is a Foreign Transaction Fee?
A Foreign Transaction Fee is distributed by your financial institution and is not affiliated with our business.