Are returns free?
Yes!
All articles
Returns & Exchanges
Can I return or exchange items I bought on sale?
Items purchased with a 0-19% discount are eligible for refund, within 30-days of the delivery date. Refunds will be made to the same method of payment used to make the purchase. A prepaid shipping label will be provided. Items purchased with a 20% di
How do I start a return or exchange?
For all Canadian and U.S. Customers, please reach out to our customer support team [email protected] to start your return. Orders shipped outside of the U.S. and Canada are final sale.
Where can I drop off my return?
Because we offer free returns, you can drop off your package at any Canada Post or USPS drop-off location or mailbox. We also offer 16 drop-off locations across Canada. Click here to find one near you.
I think I have a defective item
If you believe you've received a defective item*, kindly contact us at [email protected]. In your email, please include the following:. Numi undershirts are covered against manufacturing defects* 5 days from the date of delivery. If you don't