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Returns & Exchanges
Are returns free?
Yes!
Can I return or exchange items I bought on sale?
Items purchased with a 0-19% discount are eligible for refund, within 30-days of the delivery date. Refunds will be made to the same method of payment used to make the purchase. A prepaid shipping label will be provided. Items purchased with a 20% di
How do I start a return or exchange?
For all Canadian and U.S. Customers, please reach out to our customer support team [email protected] to start your return. Orders shipped outside of the U.S. and Canada are final sale.
Where can I drop off my return?
Because we offer free returns, you can drop off your package at any Canada Post or USPS drop-off location or mailbox. We also offer 16 drop-off locations across Canada. Click here to find one near you.