Are returns free?
Yes!
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Returns & Exchanges
Can I return or exchange items I bought on sale?
Items purchased with a 0-19% discount are eligible for refund, within 30-days of the delivery date. Refunds will be made to the same method of payment used to make the purchase. A prepaid shipping label will be provided. Items purchased with a 20% di
How do I start a return or exchange?
For all Canadian and U.S. Customers, please visit our returns and exchanges portal to start your return. Orders shipped outside of the U.S. and Canada are final sale.
Where can I drop off my return?
Because we offer free returns, you can drop off your package at any Canada Post or USPS drop-off location or mailbox. We also offer 16 drop-off locations across Canada. Click here to find one near you.
I think I have a defective item
If you believe you've received a defective item*, kindly contact us at [email protected]. In your email, please include the following:. Numi undershirts are covered against manufacturing defects* 5 days from the date of delivery. If you don't