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Returns & Exchanges

Are returns free?

Yes!

Can I return or exchange items I bought on sale?

Eligible for refund or exchange

How do I start a return or exchange?

For all Canadian and U.S. Customers, please reach out to our customer support team [email protected] to start your return. Orders shipped outside of the U.S. and Canada are final sale.

Where can I drop off my return?

Because we offer free returns, you can drop off your package at any Canada Post or USPS drop-off location or mailbox. We also offer 16 drop-off locations across Canada. Click here to find one near you.